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Toilets Buying Guide


This collection holds every toilet suite and pan in the range, from close coupled and back to wall suites to in-wall cistern packages and smart bidet toilets. Brands include Caroma, Bao, Indigo, Fienza, Turner Hastings, St George and Lafeme. Before you look at style, check three measurements: where the waste leaves the pan, where the water comes in, and how far the pan projects into the room.

What types of toilet are there?

There are four main types. A close coupled toilet has the cistern sitting directly on the pan. A back to wall toilet pushes the pan flush against the wall and hides the trap, as on the Fienza Lillian Tornado Flush suite. A connector or linked toilet joins a wall-mounted cistern to the pan with a short pipe. An in-wall toilet hides the cistern inside the wall, leaving only a flush plate on show.

What is a toilet set out and how do I measure it?

The set out is the distance from the finished wall to the centre of the waste pipe in the floor. Measure from the tiled wall, not the skirting. Each suite lists the set out range it suits, so compare your measurement with that range. If the waste comes through the wall instead of the floor, measure from the floor to the centre of the pipe. A universal or skew trap suite, such as the Bao Elegant Universal Rimless or Indigo Cali, adjusts to suit more set outs.

What is a rimless toilet?

A rimless toilet has no hollow rim under the edge of the bowl, so there is nowhere for grime and bacteria to hide. The flush water is directed around the bowl by the shape of the pan instead. Rimless pans are quicker to clean and are now common across the range, including Bao, Indigo and Lafeme suites. Flush systems such as Fienza's Tornado Flush and Turner Hastings' WhisperFlush aim for a quieter, more thorough rinse.

Do I need a raised height toilet?

A raised height toilet has a taller pan than a standard suite, which makes sitting and standing easier. It suits taller people, older users and anyone with reduced mobility. The Bao Elegant Raised Height and Indigo Cali II Raised Height suites are two examples. For a full accessible fit-out, see accessible toilets.

What is a smart toilet?

A smart toilet combines a pan with an electronic bidet seat that washes, dries and often heats the seat. The St George Coogee, Byron, Mosman and Brighton smart toilets are in this range. They need a power point near the toilet, installed by a licensed electrician, as well as the usual water and waste connections. See smart toilets and bidets for more.

How much water does a toilet use?

All toilets sold in Australia carry a WELS star rating. Dual flush suites offer a full flush and a half flush, and a 4-star toilet averages no more than 3.5 litres per flush. Check the flush volumes on each suite, and compare the star rating if water use matters to you.

Completing the room

Choose a replacement toilet seat, a flush plate from concealed toilet buttons for an in-wall cistern, and a toilet roll holder to match your tapware finish.

Frequently Asked Questions

What's the difference between close-coupled, wall-hung and back-to-wall toilets?

A close-coupled (or wall-faced) toilet has the cistern sitting directly on and against the pan, with the whole unit's back sitting flush against the wall, the most common configuration in Australian bathrooms. A wall-hung toilet has the pan fixed to the wall with the cistern concealed inside the wall cavity, leaving the floor clear underneath for a cleaner look and easier cleaning. Back-to-wall describes a pan that sits flush to the wall with the cistern hidden behind it, similar in appearance to wall-hung but without the pan itself being lifted off the floor. Which one suits a given bathroom depends largely on the existing plumbing and, for wall-hung, whether there's a wall cavity available to house the cistern.

How do I know what toilet will fit my existing plumbing?

The key measurement is the rough-in, the distance from the finished wall to the centre of the drainpipe, which is typically 140mm or 165mm in Australian homes. Any toilet you're considering needs to match your existing rough-in, or you need to be prepared to have the plumbing adjusted, which adds cost and work. Always check this measurement before ordering rather than assuming a standard toilet will fit any bathroom.

Why does a toilet's water efficiency rating matter?

All toilets sold in Australia carry a WELS (Water Efficiency Labelling and Standards) star rating, and a higher rating means lower water use per flush without sacrificing performance, which matters both for water bills and for compliance in some states' plumbing codes. Dual-flush systems, standard on most modern Australian toilets, let you choose a lower volume flush for liquid waste, which is where most of the water saving comes from over the life of the toilet.

What toilet features do plumbers and installers generally look for?

Rather than one specific brand, tradespeople generally favour toilets with WaterMark certification, straightforward access for future servicing, and readily available spare parts, since that makes maintenance easier down the track. Rimless bowl designs are also commonly recommended over older rimmed designs, since there's no hidden channel for waste and bacteria to build up in. It's worth asking your plumber what they've had good experience installing and servicing for your specific setup.

Is it called a toilet, a washroom or something else in Australia?

"Toilet" is the standard, plain-English term used across Australia, alongside more casual slang like "loo" or "dunny" in everyday speech. "Washroom" and "bathroom" are used more in commercial or American contexts and can also refer to the room itself rather than just the fixture. For buying purposes, "toilet" or "toilet suite" is the term used consistently across Australian retailers and product specs.

Where can I find Caroma-specific toilet information?

General buying questions like configuration types, rough-in measurements and WELS ratings apply across all brands and are covered above. For Caroma-specific detail, including its rimless Cleanflush® technology, see Caroma toilets.